Get started today and access all your accounts in one convenient location. After you add your accounts, the details and transactions for these accounts are automatically synchronized* each time you log in.
 
*Some Financial Institutions will require additional login or verification to synchronize.

What Accounts Can I Add? 
You can add all the typical accounts you may have and they will display under an External Accounts heading when you are logged in. Add savings, checking or investment accounts. You may also add loans, including personal loans, mortgages, and credit cards – just to name a few. You will need to have the log in credentials for any account you are adding. 

How to Add Accounts
Let’s get started adding accounts from other Financial Institutions into one convenient location!

Step 1 

  • Select the Accounts tab from the Settings page.
  • Click the Link an External Account button.
Screenshot: Settings navigation to Link an External Account
Settings navigation to Link an External Account

Step 2
  • Select External Account Type
    • If you are also able to add ACH external accounts, you may first see the following choices and must select the External view-only account option for account aggregation.
  • The Add an external account prompt screen will appear.
  • Select the External view-only account  option.
Screenshot: Add an external account prompt screen
Add an external account prompt screen

Note: This screen only displays if you have ACH enabled

Step 3
If you are a first-time user, you will see an informational screen to guide you through the set-up.

Screenshot: instructions guiding you through setup

Manage Accounts
Go to settings to change nickname, color code, login credentials and/or delete accounts.
 

Synchronization

All external aggregated accounts display:
  • An as of date to indicate how recent account details and transactions are as of the date specified.
  • A status to indicate any issues which may exist with the external institution, whether an account refresh is in progress, and whether user interaction is required to update account details and transactions.
Account data refreshes when:
  • You log in to your account
  • You manually select the Refresh option
Aggregated accounts in the Accounts widget display a Refresh button if:
  • An account refresh is not currently in progress
  • The last account refresh occurred more than 15 minutes in the past
If the end user clicks the Refresh button, an Update Accounts prompt screen will appear similar to the Link Account prompt screen that appeared when the user first added the institution. Status information is displayed to the user as account details and transactions are refreshed, and the end user may be prompted to provide their login credentials (for example: the user’s password has changed) and/or multi-factor authentication information.

Note: All accounts at the institution will be updated, not just the account selected.
Important: balances and transactions can have up to a 24 hour delay when syncing with Online Banking

What do you want out of life?

Empower Federal Credit Union welcomes employees of many companies, immediate family/household members of employees and retirees, as well as our outreach to underserved communities to enjoy personal and business banking solutions including auto loans, mortgages*, credit cards and more. Bank online, in any central NY branch, or call us at 315.477.2200.

* Home mortgages available in FL, PA, CT, NY and NC.