Here's how to move money to and from non-Empower accounts.

No matter how happy you are with Empower FCU accounts and services, we understand you might still have deposits at other financial institutions. And you may want to transfer funds between your Empower accounts and outside accounts. Below is a user-friendly, step-by-step guide on how to make fast electronic transfers using Online Banking tools.

  • Options include scheduling one-time and recurring transfers
  • Transactions are subject to Reg D, the federal regulation that places limits on the number of transfers or withdrawals credit union members can make from savings, club, and Money Market accounts.

External accounts are added from one of two places: The Transfer Tab → More Actions by selecting Add Account → External account:

Screenshot of step 1 of adding an external account
Screenshot of step 2 of adding an external account

The Accounts tab under Settings by selecting Link an External Account → Add an account to transfer money → External account:

Screenshot of adding external account from settings

You will need to have the account type (Savings, checking), Routing Number, and Account Number.

Screenshot of Account Details screen

You will also be prompted with an additional Multi Factor Authentication security screen.

screenshot of 2FA prompt

After completing these steps, the following message will display:

Screenshot of Confirming Accounts Instructions

Once the request to add an external account is submitted, two ACH micro-deposits (credits) and a corresponding debit (for the total of the credits) will be made into that account.

A message is displayed on the Dashboard when there are pending external accounts:

screenshot of pending external accounts alert

External accounts also appear in the Member’s Account tab → Settings:

Screenshot of ACH Account on account tab

The external accounts will show one of the following statuses:

  • Pending - Pending confirmation of trial deposits
  • Open - Trial deposits have been confirmed
  • Suspended – You have unsuccessfully tried to confirm micro-deposit amounts too many times or not confirmed within timeframe
  • Blocked - Blocked from using a particular routing number/ account number combination

From here, you can confirm, edit, or delete the account. To confirm the account, enter the dollar amounts of the two ACH micro-deposits made into the receiving account.

Once you select confirm, you will need to enter the Trial Deposit amounts:

Screenshots of confirming trial deposits

Once confirmed, external accounts will appear in the transfer widget.

Edit the color and nickname of the external ACH accounts on the Account tab under Settings. This screen also allows you to specify if the account is to be hidden from display.

screenshot of edit account details screen

Once confirmed, external account(s) will appear in the account lists under the Transfer Tab → From Account and To Account fields. External accounts can be used just like normal checking and savings accounts to transfer funds and to make internal or external loan payments. Transferring funds from one external account to another external account is not allowed.

Scheduled ACH transfer requests appear in the Scheduled tab of the Transfers widget.

screenshot of a scheduled transfer
External Transfer FAQs

Consumer Default Online Banking Limits: 

Outgoing Transfers 

Daily - $2,000 

Weekly - $10,000 

Monthly - $10,000 


Incoming Transfers 

Daily - $2,000 

Weekly - $10,000 

Monthly - $10,000 


Business Default Online Banking Limits: 

Outgoing Transfers 

Daily - $25,000 

Weekly - $100,000 

Monthly - $100,000 


Incoming Transfers 

Daily - $25,000 

Weekly - $100,000 

Monthly - $100,000 

No, Empower does not charge a fee to process an external transfer.

The cut-off time for a standard External Transfer is noon on business days, Monday through Friday. After this time, all transfers will be processed and cannot be cancelled. When sending an External Transfer, if you are after the cut-off time – expect one additional business day for delivery.

At this time, only savings and checking-type accounts can be set up. The following accounts are not accessible for external transfers:
  • Individual Retirement Accounts (IRAs)
  • Custodial and/or Trust Accounts
  • Share Certificate
  • Loan Accounts

At this time, external transfers being sent to another institution cannot be originated from an Empower loan account. However, members can transfer funds from an account at another institution into a loan account at Empower. Other restrictions may apply. Transactions are subject to Reg D, the federal regulation that places certain limits on the number of transfers or withdrawals members can make from their savings, club, and Money Market accounts.

No, you can only transfer funds to and from accounts within the U.S.

Instead of using paper checks, ACH (Automated Clearing House) entries are created and transmitted electronically, making transactions quicker, safer, and easier. Empower submits the transactions to the ACH network to transfer funds between the accounts specified. The ACH then securely completes the transaction.

Login to Online Banking to view account activity and verify the transaction is complete.

The sign up process is immediate. Initial set-up of an external account will typically take 2-3 business days.

When adding an account from another financial institution, we must confirm ownership of the account. To do that, we will send two small credit deposits to your other institution’s account and request that they send us a corresponding debit, or withdrawal from your account, in the same amount. Once you see the deposits in your external account, you will need to login to Online Banking to verify the micro deposits.

To verify the micro-deposits:
  • Expect to see the micro-deposits within 2-3 business days
  • Log into your source account to review the deposit amounts made. Write down the amounts for reference.
  • You will receive a message on your Empower Online Banking Dashboard asking you to confirm. If you enter the micro-deposit amounts and they match our records, the account will be enabled for External Transfers.

Empower Federal Credit Union is a full-service financial institution serving members throughout New York State.