We are experiencing unusually high call volume, which is impacting phone access.
If you are an existing Empower member and need to apply for a new consumer loan, dial 1-888-305-8531.
Our Online Banking Hotline will be available: CLOSED for Thanksgiving. Friday, November 27, 2015 from 7:00am-7:00pm and Saturday November, 28 from 8:00am - 1:00pm. Please contact us at 1-800-462-5000, option 6 if you need additional assistance.
Reminder: Once you have completed 1st time registration, you must use the username (not your member number) & password created during that process to access your account.
If you have not created a username: Use your member number to begin a one-time set up process to create a username.
Our Mailing Address is: 1 Member Way, Syracuse, NY 13212
Empower members have access to a surcharge-free* ATM network with 55,000+ locations, including Empower ATMs, Sharenet network ATMs, select southern tier ATM locations, and Allpoint's nationwide network.
Note: To find a Shared Branch location, select CU Service Centers in the LocatorSearch below.
*For surcharge-free transactions at Allpoint machines, you must use your Debit Card. Empower Federal Credit Union does not own Allpoint, select southern tier locations, Sharenet, Maestro, Jeanie, and wherever you see a Master Card logo displayed ATMs and these transactions are counted toward your specified free monthly transactions.
Search locations using the locator search tool below
Select your branch location to see hours of operation:
Empower Federal Credit Union welcomes employees of many companies, immediate family/household members of employees and retirees, as well as our outreach to underserved communities to enjoy personal and business banking solutions including auto loans, mortgages*, credit cards and more. Bank online, in any central NY branch, or call us at 315.477.2200.
Empower Federal Credit Union is not responsible for information on or experiences you may have with other web sites linked from the Empower Federal Credit Union web site.
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