Voice Authentication

Technology that ensures a secure and seamless authentication experience -  designed to protect members from fraudsters impersonating them to access accounts/information. ​

Just like your fingerprint, your voice is unique. With Voice Authentication, your voice can be used to verify your identity every time you call Empower FCU. It’s a simpler, quicker, and more secure way to authenticate yourself when banking over the phone with us!​

​We understand that our verification process can be thorough, requiring additional security steps to protect your accounts from potential fraud. But with Voice Authentication, you can bypass those questions! This technology analyzes over 100 vocal characteristics to create a unique voiceprint just for you.

Members can enroll by calling an Empower FCU representative today. We will enroll you after you've been verified.​

Increased Security: Strong protection against fraud and unauthorized access.​

Time-Saving: No need to remember security questions or passwords—your voice is your key.​

Effortless Experience: `Once enrolled, verification happens seamlessly in the background.​