Q: What is the value of my rewards points?
A: You earn 1.5 points for every dollar spent. The redemption of points is $0.01 for every point. If you spend $5,000, you earn 7,500 points, which is eaqual to $75 when redeemed.
Q: How do I access my Rewards?
A: Pay with Rewards is available when you login to your Empower FCU account and select the Rewards Widget, as well as within in your mobile app. With this online option you may redeem points for gift cards, travel or opt to Pay with Rewards*.
Q: What denominations are gift cards available in when selecting online?
A: Additional denominations are now available based on merchant (login to your account, select the Rewards widget, and shop the catalog to view options). You may now redeem points for gift cards beginning at $25.
Q: Important Pay with Rewards™ Information
A. When using Pay with Rewards the credit is based on the authorization amount. This is important to understand when using Pay with Rewards at gas stations and restaurants. Gas stations frequently authorize for $1 prior to pumping gas. Restaurants receive authorization for the amount of the bill not including the tip. Therefore, your pay with rewards credit in either of these instances may be different from the amount of the actual transaction.
Q: When would it be best to order a gift card vs. using Pay with Rewards™?
A: Unless you intend to give the gift card as a gift, Pay with Rewards is faster and more convenient. No more waiting for the card to arrive in the mail! Pay with Rewards can be used anywhere Mastercard is accepted, so you are no longer limited to the gift card merchant list.
Please note: When redeeming Reward Points for Gift Cards delivery can take 3-4 weeks.