Tax Services
- Submit tax documents from the comfort of your own home or office.
- To get started, click "Begin Upload" button.
- A tax professional will receive the documents, process your return, and notify you when it's complete.
- View our Document Checklist below to see what documents may be required.
- You may also make face-to-face appointments with a tax preparer at Empower FCU locations.
Useful Links
- 2022 Tax Items Checklist - A handy checklist of items to bring to/upload for your tax appointment!
- NYS Department of Labor - Create an account and access your unemployment tax docs.
- IRS home page
- New York State Tax home page
- IRS Forms and Instructions
- New York State Forms and Instructions
- IRS Refund Status
- New York State Refund Status
- Salvation Army Value Guide
Empower Tax Services LLC headquarters is located at 523 Erie Boulevard West, Syracuse NY 13204. Tax preparers are located at many Empower Federal Credit Union locations, by appointment.
Empower Tax Services LLC provides insurance and tax services for the public and members of Empower Federal Credit Union. Empower Tax Services clients’ financial records, including income tax information, are held in strictest confidence. Empower Tax Services will not sell or otherwise share your name or account information with third parties. Your privacy is as important to us as it is to you.
- To set up Direct Deposit for your refund, you will need the account number for your checking and/or savings account and the Empower routing number.
- Our routing number is 221380127.
- You can now get your full account number when logged into Online Banking. When in dashboard view you will see your account number displayed below the account name.

You can also view your account number by clicking on the account from the dashboard. Once in your account view, click on the “Account Details” tab. The "NUMBER" is your full account number.

