Vehicle Loan
Welcome to Empower FCU
We're excited to help you every mile of the way!
Congratulations on your new vehicle.
We're here to make managing it simple, convenient, and stress-free.
We’re committed to making your experience easy and rewarding.
Connect with us online or give us a call at 315-728-5399.
We'll ensure you get the support you need.
If you are new to Empower FCU, you become a member when your loan is funded.
Membership Share Savings
Every Member has a Membership Share Account that offers the benefits of a savings account. You can easily deposit funds into your share savings account to make your loan payment.
Help make your experience a positive one!
- Verify the Email Address on Your Documents: Our first contact with you will be via email. We don’t want you to miss it!
- Select Automatic Payments on the Payment Source Form: We’ll set up the automatic transfer for you with your instructions.
- Understand GAP: Opt in for a one-time fee now, to be included in your monthly payment. If your vehicle is totaled and your insurance payout is less than your remaining loan balance, GAP may help cover the difference.
Once your loan is funded, you can expect an email or packet from us that includes details regarding:
- Loan account information
- Required documents
- Access to Online Banking
No problem—you may still be eligible to have GAP insurance on your vehicle.
If your vehicle is totaled and your insurance payout is less than your remaining loan balance, GAP may help cover the difference.
Contact a loan officer at 315-728-5399 to discuss your eligibility and coverage options.
- View balance & account details
- Set up payment alerts and reminders
- Make or schedule payments
- Log into Online Banking or our Mobile App
- Navigate to Settings (Mobile only) or go to More (…) then Accounts
- Click on Alerts
- Go to Accounts & Select the Loan Account from the dropdown
- Locate the Alert Type to set up
- Toggle the button to Opt-In
- Select the Options on the Screen
- Choose the Delivery Method
- Make sure to Save
- Transfer from your Empower FCU deposit account to your loan
- Link an account at another Financial Institution
- Schedule automatic recurring transfers
- Collision coverage required
- Comprehensive coverage required
- Maximum deductible of $1,000 per coverage
- Coverage must remain active for the full loan term
Attn: Insurance Department
PO Box 25352
Fort Worth, TX 76124
Phone: 877-691-4095
Fax: 877-332-2563
Mobile Banking requires internet access and may require a data plan through your wireless provider. Additional fees may apply. Available for members with an Empower FCU account.
Need Help? Call us at 800.462.5000