Empower Tax Services LLC offers a wide range of tax services for our individual members and small business owners, and has Enrolled Agents (EA) on staff to assist with IRS audits and negotiations year round.
  • Empower Tax Services preparers have formal tax training & continual education updates
  • Free Electronic filing with paid tax preparation
  • Evening and weekend hours available
  • Audit response and representation
  • Empower Member Discount ($30 value)
  • 50plus Club Member Discount ($25 value)
  • Quarterly estimates for estimated tax payments
  • Competitive prices
Appointments, drop off or electronic submission options available at these locations (options vary by location, please call for availability). The tax filing deadline is Tuesday, April 18, 2023.

Useful Links:

Empower Tax Services LLC headquarters is located at 523 Erie Boulevard West, Syracuse NY 13204. Tax preparers are located at many Empower Federal Credit Union locations, by appointment.

Empower Tax Services LLC provides insurance and tax services for the public and members of Empower Federal Credit Union. Empower Tax Services clients’ financial records, including income tax information, are held in strictest confidence. Empower Tax Services will not sell or otherwise share your name or account information with third parties. At Empower Tax Services, your privacy is as important to us as it is to you.

In order to set up direct deposit for your refund, you will need the account number for your checking and/or savings account and the Empower routing number. You can now get your full account number when logged into online banking. 

When in dashboard view you will see your account number displayed below the account name. 

You can also view your account number by clicking on the account from the dashboard that you’d like your direct deposit to go into. Once in your account view, click on the “Account Details” tab. The "NUMBER" is your full account number. 

The routing number for the credit union is located in the footer of the website.

For Tax Service Information:
Call: 800.462.5000 (Press 4, select Tax Services)

Empower Tax Services, LLC (formerly known as Empower Associated Services, Inc.) is affiliated with Empower Federal Credit Union (EFCU). Empower Tax Services, LLC provides year-round service for tax preparation, IRS audits, estimated taxes and assistance with tax questions. Empower Federal Credit Union is not providing tax or legal advice.

What do you want out of life?

Empower Federal Credit Union welcomes employees of many companies, immediate family/household members of employees and retirees, as well as our outreach to underserved communities to enjoy personal and business banking solutions including auto loans, mortgages*, credit cards and more. Bank online, in any central NY branch, or call us at 315.477.2200.

* Home mortgages available in FL, PA, CT, NY, NC, SC and TN.

Empower Federal Credit Union rated 5-Stars by Bauer in 2023  Best Companies to work for New York 2023 Logo2023 Winner of Best Companies to Work for in New York State