Empower Tax Services LLC offers a wide range of tax services for our individual members and small business owners, and has Enrolled Agents (EA) on staff to assist with IRS audits and negotiations year round.

The tax filing deadline is Thursday, April 15, 2021.

Appointments, drop off or electronic submission options available at these locations (options vary by location, please call for availability): 

523 Erie Blvd. West (Syracuse)
Central Square
East Syracuse
Fulton East
North Medical Center

When an Empower Tax Services professional prepares your return, they also offer representation services if you were to be audited. Empower Tax Services preparers have formal education related to the ever-changing tax laws. This expertise gives peace of mind, and can save you time and frustration. Plus, Empower Tax Services prices are very competitive compared to many other companies or software options available.

  • Empower Tax Services preparers have formal tax training & continual education updates
  • Free Electronic filing with paid tax preparation
  • Audit response and representation
  • Empower Member Discount ($30 value)
  • 50plus Club Member Discount ($25 value)
  • Quarterly estimates for estimated tax payments
  • Competitive prices

Empower Tax Services LLC headquarters is located at 523 Erie Boulevard West, Syracuse NY 13204. Tax preparers are located at many Empower Federal Credit Union locations, by appointment.

Empower Tax Services LLC provides insurance and tax services for the public and members of Empower Federal Credit Union. Empower Tax Services clients’ financial records, including income tax information, are held in strictest confidence. Empower Tax Services will not sell or otherwise share your name or account information with third parties. At Empower Tax Services, your privacy is as important to us as it is to you.

Why is it better to have your taxes filed by a professional as opposed to using an online tax site?

With any tax software, you have to read and answer a lot of questions. If you misread, misinterpret or answer incorrectly, it can change the return dramatically and you may not even realize it. Our trained tax preparers receive continuing professional education and do hundreds of returns each year. Not only will they do the return, but they'll also give you tax advice, answer questions, and check the return to see if it can be improved in future years. Our tax preparers provide year-round service and will help with IRS issues.

Having a professional complete the return offers peace of mind and saves you time. Our price is well below the national average, and offers an excellent value. Plus, they can help you avoid hidden fees for a state return.
In order to set up direct deposit for your refund, you will need the account number for your checking and/or savings account and the Empower routing number. You can now get your full account number when logged into online banking. 

When in dashboard view you will see your account number displayed below the account name. 

You can also view your account number by clicking on the account from the dashboard that you’d like your direct deposit to go into. Once in your account view, click on the “Account Details” tab. The "NUMBER" is your full account number. 

The routing number for the credit union is located in the footer of the website.

Empower Tax Services, LLC (formerly known as Empower Associated Services, Inc.) is affiliated with Empower Federal Credit Union (EFCU). Empower Tax Services, LLC provides year-round service for tax preparation, IRS audits, estimated taxes and assistance with tax questions. Empower Federal Credit Union is not providing tax or legal advice.

What do you want out of life?

Empower Federal Credit Union welcomes employees of many companies, immediate family/household members of employees and retirees, as well as our outreach to underserved communities to enjoy personal and business banking solutions including auto loans, mortgages*, credit cards and more. Bank online, in any central NY branch, or call us at 315.477.2200.

* Home mortgages available in FL, PA, CT, NY and NC.