To help prevent the spread of the coronavirus disease (COVID-19), we will serve members through our drive-thru teller lines and at select branch locations.

Below is a list of locations that offer lobby access, those that are drive-thru only, and branches that remain closed at this time. We will update this page as additional branch locations open their lobbies. Branch hours will remain the same and information is provided on our website for each branch. For your safety, no walk-up service is available at drive-thru only locations. If you do not have a vehicle, please contact us at 1.800.462.5000 to discuss available options.
Some Shared Service Center access has been impacted by the current events. Please contact the Shared Service Center near you regarding accessibility.

Each open lobby will have restrictions of the number of individuals allowed in the branch at any given time. Masks and social distancing will be required by all to access lobby area. Thank you in advance for your cooperation and patience. 

Limited Lobby Access Available at these branch locations as of Wednesday, June 3, 2020:

These lobbies will be open for existing account servicing needs, opening new memberships, deposit and loan accounts. Teller transactions remain drive-thru only.

Central Square
Fulton East
Johnson City

Full Lobby Access Available at these branch locations:

Baldwinsville - Now Open
Canandaigua - Now Open. Note: No one 18 or younger is allowed on the VA campus at this time. Members will be required to stop at a checkpoint at the front gate.
Cheektowaga - Now Open
Elmira - Now Open
Fulton West - Now Open
North Med - Now Open
Palatine Bridge - Now Open
Utica - Now Open


Drive-thru Only:

East Syracuse-900 Kinne Street
Syracuse-515 Erie Blvd.
Syracuse - Western Lights

Currently Closed:

Green Hills
Syracuse VA
National Grid

What do you want out of life?

Empower Federal Credit Union welcomes employees of many companies, immediate family/household members of employees and retirees, as well as our outreach to underserved communities to enjoy personal and business banking solutions including auto loans, mortgages*, credit cards and more. Bank online, in any central NY branch, or call us at 315.477.2200.

* Home mortgages available in FL, PA, CT, NY and NC.