ePhone is designed to provide you with 24-hour, 7 day per week account access and convenience. It allows you to obtain Empower account information and perform transactions from a touch-tone phone.
Call 315.477.2200 or 800.462.5000
Select the ePhone option from our main menu. Select 2 for the Spanish version of ePhone
option 1 to sign into your account
option 2 to report a lost or stolen Mastercard
option 3 to verify funds for a credit union check
You will be prompted to enter one of the following to access your account:
Once you have entered your Member, Account or Social Security Number, you will be prompted to enter your 4 digit Personal Access Code.
Reminder: use Member Number to access ePhone if you are looking for anything regarding a loan.
Empower Federal Credit Union welcomes employees of many companies, immediate family/household members of employees and retirees, as well as our outreach to underserved communities to enjoy personal and business banking solutions including auto loans, mortgages*, credit cards and more. Bank online, in any central NY branch, or call us at 315.477.2200.
Empower Federal Credit Union is not responsible for information on or experiences you may have with other web sites linked from the Empower Federal Credit Union web site.
If you click "Continue", an external Website that is owned and operated by a third-party will be opened in a new browser window
If you click "Cancel" you will be returned to our Website.