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We are aware that scammers are sending fraudulent emails and calling members, pretending to be Empower employees. If you receive a call that appears to be from Empower FCU, please ask for the caller’s name, then hang up and call Empower directly on 1.800.462.5000, or visit your local branch. DO NOT call back the number that called you, or provide any information to anyone unless you called us. Empower will NEVER ask you for your online banking password or your full card number.