Identity Theft Resolution Services

World Credit Mastercard, services provided 24/7/365 include: 

  • Concierge Level Certified Restoration specialist that works autonomously on behalf of the cardholder and relieves the cardholder of the direct involvement of processing necessary documentation, lengthy phone conversations and dispute resolutions.
  • Limited Power of Attorney (LPOA) to represent Cardholder during an identity theft event.
  • Multiple Tri-Bureau credit reports pulled at no cost to the Cardholder to help ensure a complete resolution of identity event and return of cardholder to pre-victim status.
  • Assisting the cardholder with debit, credit and/or charge card replacement.
  • Ongoing communication with Specialist about the most current status of the cardholders fraud investigation until the fraud claim is successfully resolved.
  • Access to a Specialist who disputes with the consumer reporting agencies on behalf of the cardholder to ensure that no fraudulent information negatively effects his consumer report history.
  • Providing the cardholder with a uniform Identity Theft Affidavit and providing assistance with completion of the Affidavit.  
  • Notifying all three major credit reporting agencies to obtain a free credit report for the cardholder and placing an alert on the cardholders record with the agencies.
  • Assisting the cardholder with debit, credit and/or charge card replacement.
  • Providing the cardholder with the Identity Theft Resolution Kit.
  • Providing the cardholder with sample letters for use in canceling checks, ATM cards, and other accounts

Platinum Credit Mastercard & Business Mastercard, services provided 24/7/365 include: 

  • Providing the cardholder with a uniform Identity Theft Affidavit and providing assistance with completion of the Affidavit
  • Assistance in notifying all three major credit reporting agencies to obtain a free credit report
  • Assisting the cardholder with debit, credit and/or charge card replacement.
  • Providing the cardholder with the Identity Theft Resolution Kit.
  • Providing the cardholder with sample letters for use in canceling checks, ATM cards, and other accounts

Identity Theft Alerts Available: 

  • MasterCard is offering Cardholders cyber security through Identity Theft Alerts, CSID’s proprietary internet surveillance technology that proactively detects the illegal trading and selling of personally identifiable information (PII) online.  Get started at no cost to you by enrolling at http://www.mastercard.us/idtheftalerts
  • For general information regarding these services, call 1.800.mastercard. 

If you believe you have been a victim of Identity Theft contact 1.800.mastercard.