Enhancement Guide

November-December 2021

Bill Pay

The Bill Pay widget user experience has been refreshed. 

Key features include:

• Use of a consistent design framework across the money movement widgets
• An onboarding screen for new bill pay users to add their first payee
• A new landing page that provides scheduled and historical bill pay activity at a glance
• A de-cluttered interface that guides end users to pay a bill or add and manage payees

Mobile

The Bill Pay widget user experience has been refreshed.

Removed the account syncing screen that previously displayed a “Syncing Accounts” or “Sync Successful” message after an end user enters in credentials at login. End users who successfully login using credentials or successfully pass at login MFA will now be taken directly to the Dashboard.

Security

• All Digit One-Time and Temporary Passwords:
  • The temporary passcode now displays only numeric digits to reduce confusion and mistyping characters into the temporary password field.
• Prevent Accidental Copy / Paste Login Errors:
  • A period (.) was added directly after the one-time passcode. Allows a member to double click the password to copy it, the copy will stop at the period and only capture the temporary passcode. This change applies to emailed temporary passcodes only.
• Implement Time-based One-Time Passcodes: 
  • Allows members to enable two-factor authentication using a digital authenticator application. The security feature can be enabled in Settings/Contacts/2FA App.
    • Two-factor Authentications (2FA App) supported: Google Authenticator, Authy, Duo Mobile, and Microsoft Authenticator.

Transfers

• Use of a consistent design framework across the money movement widgets
• New landing page that provides scheduled and historical transfer activity at a glance
• Decluttered interface that guides end users to make a transfer or add an account
• More streamlined process for loan payment submission