Mobile Updates
Digital Wallet prompt for Apple Pay:
- A new prompt is available through the mobile app. Users with Apple Pay installed will be presented with an “Add to wallet” option. Once selected, members will receive an option to register their Empower cards or other cards for Apple Pay.
- The digital wallet prompts may reappear after the mobile app is updated or reinstalled on the mobile device.
Our online banking vendor has refreshed the mobile navigation experience with a bottom tab bar style navigation menu, as shown below:
Tapping More on the tab bar will open the full navigation menu with all available widgets.
There was a redesign of the available widgets menu. Here users can select the widget, then drag-and-drop favorites that will appear in the tab bar:
Digital Wallet prompt for Google Pay:
- A new prompt is available through the mobile app users with Google Pay installed presenting an “Add to wallet” option. Once selected, members will receive an option to register their Empower cards or other cards for Google Pay.
- Please note: On Samsung devices only, after the prompt is selected, the mobile app will then offer a prompt for Samsung Pay, which is not available through Empower. Please select the “No Thanks” option presented.
- The digital wallet prompts may reappear after the mobile app is updated or reinstalled on the mobile device.
We no longer support Android OS 5 (Lollipop):
OS 6 (Marshmallow) is now our lowest supported Android OS going forward.
Loan Payment Due:
When a loan payment amount due is $0.00, the verbiage Payment information isn't available will display on some loan products. This change can be viewed on Credit Card accounts when the minimum payment due is satisfied for the current cycle.
Transfers
The Transfer Succeeds and Transfer Fail alerts are now triggering for all transfers, opposed to just one-time attempts. This change will lead to an increase in transfer alerts triggered to members.
Browser Updates
As of January 1, 2020, Internet Explorer version 11 is no longer supported.
We encourage users to follow the Microsoft recommendation to upgrade to Edge or select another supported browser.
The following alert will display:
