Mobile Updates

Digital Wallet prompt for Apple Pay:

Add Apple Pay Alert 

  • A new prompt is available through the mobile app. Users with Apple Pay installed will be presented with an “Add to wallet” option. Once selected, members will receive an option to register their Empower cards or other cards for Apple Pay. 
  • The digital wallet prompts may reappear after the mobile app is updated or reinstalled on the mobile device. 
Our online banking vendor has refreshed the mobile navigation experience with a bottom tab bar style navigation menu, as shown below:

Menu displayed at the bottom of iOS mobile app

Tapping More on the tab bar will open the full navigation menu with all available widgets.

screenshot of the full navigation menu

There was a redesign of the available widgets menu. Here users can select the widget, then drag-and-drop favorites that will appear in the tab bar:

Screen where users can select widgets

Digital Wallet prompt for Google Pay:


Add Google pay Alert 

  • A new prompt is available through the mobile app users with Google Pay installed presenting an “Add to wallet” option. Once selected, members will receive an option to register their Empower cards or other cards for Google Pay. 
    • Please note: On Samsung devices only, after the prompt is selected, the mobile app will then offer a prompt for Samsung Pay, which is not available through Empower. Please select the “No Thanks” option presented. 
  • The digital wallet prompts may reappear after the mobile app is updated or reinstalled on the mobile device. 
We no longer support Android OS 5 (Lollipop):
OS 6 (Marshmallow) is now our lowest supported Android OS going forward.

Loan Payment Due:
When a loan payment amount due is $0.00, the verbiage Payment information isn't available will display on some loan products. This change can be viewed on Credit Card accounts when the minimum payment due is satisfied for the current cycle.

Transfers

The Transfer Succeeds and Transfer Fail alerts are now triggering for all transfers, opposed to just one-time attempts. This change will lead to an increase in transfer alerts triggered to members.
 

Browser Updates

As of January 1, 2020, Internet Explorer version 11 is no longer supported. 
We encourage users to follow the Microsoft recommendation to upgrade to Edge or select another supported browser.

The following alert will display:

Alert that displays when user is using an out-of-date browser

What do you want out of life?

Empower Federal Credit Union welcomes employees of many companies, immediate family/household members of employees and retirees, as well as our outreach to underserved communities to enjoy personal and business banking solutions including auto loans, mortgages*, credit cards and more. Bank online, in any central NY branch, or call us at 315.477.2200.

* Home mortgages available in FL, PA, CT, NY and NC.