Q: What is Masterpass?
A: Masterpass by Mastercard is a digital wallet service that makes online shopping safe, easy, and convenient. Masterpass stores your payment and shipping information in one central, secure location. With Masterpass, you can shop, click (or tap), and checkout faster online.
Q: What cards can I use with Masterpass?
A: You can add credit, debit, or prepaid cards from Mastercard, Maestro, American Express, Diner’s Club, Discover, and Visa. When entering your card information into your wallet, first enter your Empower-issued card, and then you’ll be able to add up to 25 additional cards.
Q: How do I use Masterpass to buy something?
A: Once you’ve filled your online shopping cart and are ready to checkout, click or touch the Buy With Masterpass checkout button and select your Empower Masterpass wallet. Sign-in may take place on the checkout page or you may be redirected to Mastercard to complete the sign in process. Once logged in, you can select your Empower credit or debit Mastercard and shipping address. If you wish to use a card or shipping address that you haven’t already added to your Masterpass, just click or tap the Add option. Once you choose your card and shipping location, you’ll have an opportunity to review your order before completing checkout.
Q: Is Masterpass safe to use?
A: Absolutely. It’s our top priority to keep your personal information safe. Mastercard uses secure servers and multi-part authentication including your login, address verification, encrypted data transmission, and other advanced authentication tools. Mobile/SMS verification is an optional setting you may use for an additional layer of security.
Q: Do I have to pay to use Masterpass?
A: No, there are no fees or charges to use Masterpass. But remember, if you ever opt to receive notifications about your account by text message, you may incur standard messaging fees from your mobile phone carrier.
Q: What is Mobile Verification?
A: Mobile verification is an additional safety measure to keep your personal information secure. It protects your account from abuse or compromise at sign-in. While Masterpass doesn’t charge you for these text messages, please keep in mind that you may incur standard messaging charges from your mobile provider, depending on your text and data plan.
You can add this extra layer of security by enabling Mobile Verification in your Preferences. During checkout from your computer, after you’ve selected your card and shipping address, you will receive a text message with a four-digit verification code to your mobile phone; enter that one-time-use verification code and checkout is complete.